What is NotNoen?
NotNoen is the official clothing line of Noen Eubanks.
Where is NotNoen based?
NotNoen is based in LA, California.
Do you ship internationally?
Yes, we ship worldwide from our online store.
Due to Covid-19 there are some countries we will NOT be able to ship to: Brunei Cayman Islands China Chile Czech Republic Djibouti Ecuador French Polynesia Honduras Hong Kong India Kuwait Lebanon Libya Macao Madagascar Maldives Mauritania Moldova Mongolia Montenegro Morocco Myanmar New Caledonia Peru Philippines Samoa Somalia South Africa Sri Lanka Suriname Tunisia Turkey Zimbabwe.
Other countries may be added to this list in the future.
How long will it be until I receive my order?
All products are made to order and will take two weeks to manufacture from the close of shop plus shipping time, which will vary between 7-14 days depending on the destination.
Will items be restocked?
No, our made to order pieces are only available once for a super limited time, exclusively on our online store.
Can I cancel my order?
If you wish to cancel or amend your order you must let us know within 24 hours of the order being placed, after this period orders are put into production, this is final and cannot be refunded or cancelled.
Can I return or exchange my purchase?
As all items are made to order we are unable to offer exchanges or refunds. If you have a problem with a faulty item please get in touch with us at firstname.lastname@example.org.